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Homesense Company Values Archive

How We Work to Build Your Trust in our HVAC Technicians

By: Brian Schutt  |  September 17, 2021
HVAC TrustHVAC Trust

Presenting Options is Paramount to trusting an HVAC technician One Homesense customer story sticks out to me as an example of the importance of trust. A client had just returned from vacation to a lukewarm home, and knew he needed to call an air conditioner technician. While he regularly uses Angie’s List to shop service...
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Why our technicians aren’t incentivized to sell

By: Brian Schutt  |  July 21, 2021
service teamservice team

“It’s time to replace your AC (or furnace).” Maybe you’ve had an HVAC technician say this to you before with utmost certainty. Seems harmless enough, right? Sometimes it’s true, but would you trust a cardiologist who only gave you the option to have a heart transplant? Similarly, would you trust a technician that’s incentivized to...
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Scott Matthews completes Install courses

By: Griff Housemeyer  |  April 9, 2021

We believe in continuous, incremental improvement: in our individual work, in our business as a whole, and in our personal lives. That’s why our internal company theme for this year is Brick-by-Brick. Our goal is to see consistent growth through the incremental increase in skills, teamwork, and service. Along those lines, we’re excited to highlight...
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Senior Technician Kary Koelliker Earns 5-Week Sabbatical

By: Griff Housemeyer  |  March 29, 2021

If you’ve had Homesense technician Kary out to your home, you know the deep level of expertise and knowledge he has about heating and cooling systems. He’s a trusted master-craftsman in the field, giving honest and reliable advice. Kary just recently finished five years of working with Homesense! We, and many Indianapolis homeowners, are grateful...
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Senior Technician Darren Noel Earns 5 Week Sabbatical

By: Brian Schutt  |  February 25, 2020

If you’ve had Homesense technician Darren in your home, you know the feeling of being in trustworthy hands. He exemplifies expertise and craftsmanship. For five years now, Darren has contributed his talent serving homeowners across central Indiana on behalf of Homesense. When we decided to launch a special benefit for our team members over three...
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The Homesense Difference From Other HVAC Companies in Indianapolis

By: Brian Schutt  |  October 24, 2018
The Homesense Difference From Other HVAC Companies in IndianapolisThe Homesense Difference From Other HVAC Companies in Indianapolis

For homeowners, sifting through HVAC companies in Indianapolis to find the right heating and cooling partner can oftentimes be a challenge. Like many large purchases, selecting a furnace, heat pump or air conditioner is a rare event. Because breakdowns often happen on the hottest and coldest days, homeowners don’t have time to dive into comparison...
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One Customer’s Story: HVAC Maintenance Plan

By: Brian Schutt  |  November 29, 2016
One Customer’s Story: HVAC Maintenance Plan | HomesenseOne Customer’s Story: HVAC Maintenance Plan | Homesense

Finding the right person for the Homesense service team isn’t an easy process. While we always want someone who’s technically sound, we also want more. We want someone who’s personable and engaging. We want those individuals that we feel great about welcoming into our homes. We recently heard from one of our customers in the Carmel,...
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Gratitude on Thanksgiving

By: Brian Schutt  |  November 24, 2016
5 Furnace Tips for Extreme Cold in Central Indiana5 Furnace Tips for Extreme Cold in Central Indiana

Research  now supports what the Pilgrims knew centuries ago, gratitude and community are linked to happiness. At Homesense, we are grateful for a lot. We’ve been blessed over the last 7 years to work with some of the very best and brightest people in the Indianapolis area. Our clients care about the community and are...
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Homesense PSA: Don’t Forget Your Furnace Filter Change This Fall

By: Brian Schutt  |  November 21, 2016
5 Furnace Tips for Extreme Cold in Central Indiana5 Furnace Tips for Extreme Cold in Central Indiana

The Byrds—well, actually the book of Ecclesiastes—had it right: “To everything (turn, turn, turn)…There is a season (turn, turn, turn…A time to plant, a time to reap…A time to laugh, a time to weep…A time to toss and a time to keep…your furnace filter.” Ok, we made up the last line, but it’s still a good...
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What Manual J Calculation Means for Indianapolis Homeowners

By: Brian Schutt  |  October 31, 2016
Manual J CalculationManual J Calculation

Ever heard the term “manual J calculation” and wondered what it means? Read on for all you need to know. When we visit your home to perform an assessment, we prepare a comprehensive report. It helps us get to know your house in order to best determine the right-sized comfort system for your home—whether that be a furnace,...
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