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Homesense Company & Community Archive

How We Work to Build Your Trust in our HVAC Technicians

By: Brian Schutt  |  September 17, 2021
HVAC TrustHVAC Trust

Presenting Options is Paramount to trusting an HVAC technician One Homesense customer story sticks out to me as an example of the importance of trust. A client had just returned from vacation to a lukewarm home, and knew he needed to call an air conditioner technician. While he regularly uses Angie’s List to shop service...
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August Deal: we’ll beat competitor’s estimate or give you a Visa gift card

By: Griff Housemeyer  |  August 2, 2021

  *THIS DEAL CONCLUDED AS OF 8/31/21. PLEASE REFER TO OUR CURRENT MONTHLY DEAL*   During the month of August, trust Homesense to be your second opinion experts. Not only will we provide you with an honest and clear estimate, we’ll also beat any competitor’s estimate on a combo system install (both AC and furnace)...
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Why our technicians aren’t incentivized to sell

By: Brian Schutt  |  July 21, 2021
service teamservice team

“It’s time to replace your AC (or furnace).” Maybe you’ve had an HVAC technician say this to you before with utmost certainty. Seems harmless enough, right? Sometimes it’s true, but would you trust a cardiologist who only gave you the option to have a heart transplant? Similarly, would you trust a technician that’s incentivized to...
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Homesense Celebrates National Air Conditioning Day July 17th

By: Griff Housemeyer  |  July 14, 2021
National Air Conditioning DayNational Air Conditioning Day

AC Day History On a warm summer day July 17, 1902, the world got a whole lot cooler. It was this day that inspiration struck Willis Carrier, and modern air conditioning was invented. His concept would evolve to enlarge the climates humans could functionally live and work in. In honor of the miracle of air...
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National HVAC Tech Day 2021

By: Griff Housemeyer  |  June 22, 2021

Today we are celebrating National HVAC Tech Day and showing appreciation for the technicians who work hard day in and day out with Homesense. June 22nd is the perfect day every year to celebrate HVAC technicians as summer gets fully underway. The important role HVAC technicians play in our modern life It’s important to take...
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Homesense & Hamilton County: a discussion on our roots

By: Griff Housemeyer  |  June 17, 2021

Here at Homesense we love greater Indianapolis and being part of the growth and flourishing of this city. Our team represents various parts of Indy and I (Griff, Homesense Marketing Manager) recently sat down with Brian Schutt, Homesense co-owner, to talk about our shared connection with Hamilton County specifically as well as some of our...
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Scott Matthews completes Install courses

By: Griff Housemeyer  |  April 9, 2021

We believe in continuous, incremental improvement: in our individual work, in our business as a whole, and in our personal lives. That’s why our internal company theme for this year is Brick-by-Brick. Our goal is to see consistent growth through the incremental increase in skills, teamwork, and service. Along those lines, we’re excited to highlight...
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Senior Technician Kary Koelliker Earns 5-Week Sabbatical

By: Griff Housemeyer  |  March 29, 2021

If you’ve had Homesense technician Kary out to your home, you know the deep level of expertise and knowledge he has about heating and cooling systems. He’s a trusted master-craftsman in the field, giving honest and reliable advice. Kary just recently finished five years of working with Homesense! We, and many Indianapolis homeowners, are grateful...
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My Homesense Story: Exceptional Service

By: Griff Housemeyer  |  March 18, 2021
Customer Service SotryCustomer Service Sotry

Building long-term relationships with customers is at the heart of what we do at Homesense. That’s why we love to highlight our customers and share their stories. The following customer story comes to you from Kelly Griese, a long standing customer of ours who lives in midtown, is involved in the community, and is an...
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My Story: From Customer To Employee

By: Griff Housemeyer  |  January 29, 2021

  It was the middle of June and I was miserable. I sat on my couch, in the new home I had just moved into, sweating and wondering how it was so hot. Next to me my toddler was whining about the heat. Down the hall I heard my wife trying to console our screaming...
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