Homesense Company Values Archive

“It’s time to replace your AC (or furnace).” Maybe you’ve had an HVAC technician say this to you before with utmost certainty. Seems harmless enough, right? Sometimes it’s true, but would you trust a cardiologist who only gave you the option to have a heart transplant? Similarly, would you trust a technician that’s incentivized to...
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Presenting Options is Paramount to trusting an HVAC technician One Homesense customer story sticks out to me as an example of the importance of trust. A client had just returned from vacation to a lukewarm home, and knew he needed to call an air conditioner technician. While he regularly uses Angie’s List to shop service...
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We believe in continuous, incremental improvement: in our individual work, in our business as a whole, and in our personal lives. That’s why our internal company theme for this year is Brick-by-Brick. Our goal is to see consistent growth through the incremental increase in skills, teamwork, and service. Along those lines, we’re excited to highlight...
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If you’ve had Homesense technician Kary out to your home, you know the deep level of expertise and knowledge he has about heating and cooling systems. He’s a trusted master-craftsman in the field, giving honest and reliable advice. Kary just recently finished five years of working with Homesense! We, and many Indianapolis homeowners, are grateful...
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If you’ve had Homesense technician Darren in your home, you know the feeling of being in trustworthy hands. He exemplifies expertise and craftsmanship. For five years now, Darren has contributed his talent serving homeowners across central Indiana on behalf of Homesense. When we decided to launch a special benefit for our team members over three...
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For homeowners, sifting through HVAC companies in Indianapolis to find the right heating and cooling partner can oftentimes be a challenge. Like many large purchases, selecting a furnace, heat pump or air conditioner is a rare event. Because breakdowns often happen on the hottest and coldest days, homeowners don’t have time to dive into comparison...
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Finding the right person for the Homesense service team isn’t an easy process. While we always want someone who’s technically sound, we also want more. We want someone who’s personable and engaging. We want those individuals that we feel great about welcoming into our homes. We recently heard from one of our customers in the Carmel,...
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Research  now supports what the Pilgrims knew centuries ago, gratitude and community are linked to happiness. At Homesense, we are grateful for a lot. We’ve been blessed over the last 7 years to work with some of the very best and brightest people in the Indianapolis area. Our clients care about the community and are...
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The Byrds—well, actually the book of Ecclesiastes—had it right: “To everything (turn, turn, turn)…There is a season (turn, turn, turn…A time to plant, a time to reap…A time to laugh, a time to weep…A time to toss and a time to keep…your furnace filter.” Ok, we made up the last line, but it’s still a good...
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Ever heard the term “manual J calculation” and wondered what it means? Read on for all you need to know. When we visit your home to perform an assessment, we prepare a comprehensive report. It helps us get to know your house in order to best determine the right-sized comfort system for your home—whether that be a furnace,...
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