Homesense Company & Community Archive

Building long-term relationships with customers is at the heart of what we do at Homesense. That’s why we love to highlight our customers and share their stories. The following customer story comes to you from Kelly Griese, a long standing customer of ours who lives in midtown, is involved in the community, and is an...
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  It was the middle of June and I was miserable. I sat on my couch, in the new home I had just moved into, sweating and wondering how it was so hot. Next to me my toddler was whining about the heat. Down the hall I heard my wife trying to console our screaming...
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We, like everyone, are taking the coronavirus outbreak seriously and have been for weeks. But rest assured if you have a heating emergency. Because we are in an essential business, we wanted to alert you to some key things over the coming weeks. 1. We Are Open & Protected for Your Heating Emergency Our entire team has...
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If you’ve had Homesense technician Darren in your home, you know the feeling of being in trustworthy hands. He exemplifies expertise and craftsmanship. For five years now, Darren has contributed his talent serving homeowners across central Indiana on behalf of Homesense. When we decided to launch a special benefit for our team members over three...
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For homeowners, sifting through HVAC companies in Indianapolis to find the right heating and cooling partner can oftentimes be a challenge. Like many large purchases, selecting a furnace, heat pump or air conditioner is a rare event. Because breakdowns often happen on the hottest and coldest days, homeowners don’t have time to dive into comparison...
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Specialization is important to us. While many in our industry jump into plumbing or electrical work because it’s “good for business”, we’ve always been hesitant to stray from our core competency. But after significant research into indoor air health, and at the request of hundreds of clients over the years, we have decided to invest in...
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Brian Shutt:  Hey, this is Brian Schutt with Homesense Heating and Cooling. We are back on Facebook Live again, I’m sure you’re excited. Here with Matt Patrick, our comfort consultant and indoor air pollution at home specialist, among other things. A couple of weeks ago, we talked about the issues related to humidification and what...
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As winter weather continues, we spoke with Matt McCutcheon of WTHR-13 about some of the big things to remember to keep your furnace working on the coldest January days: Airflow matters. Change your filter early and often. Even if you’ve changed it recently, if you have airflow issues, you’ll quickly have furnace issues. Adjust expectations....
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With temperatures dropping, Channel 6 reached out to us to find out what insider recommendations we could give to homeowners in Central Indiana. A few highlights from our conversation that weren’t included in the video: Be wary of a repair technician that says you “have to replace your furnace.” Anything can be fixed and it’s...
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At Homesense, we believe in creating a refreshingly different customer experience in Indianapolis area heating and cooling. While our belief and commitment to that is fantastic, we know that it means very little unless our customers also believe we are executing on that promise. Across all venues, we believe Homesense stacks up above all competition...
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