Homesense Company Values Archive
Integrity and HVAC Can Go Together
We’re often asked when we sit down with customers who are shopping their HVAC services what makes us different. This tells me a few things about the customer. One, that for them it’s not all about price. And, two they want to know who they’re buying from, not just what they’re buying. We love it...
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A+ Heating Contractor in Indianapolis on Better Business Bureau
Like Angie’s List and Google Local, Better Business Bureau is a great resource for customers who are looking to find third party verification that contractor is what they say they are. We’ve been on the Better Business Bureau since 2009, and have earned an A+ rating with the agency. If you’re looking at hiring a...
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A Homesense Thanks for Thanksgiving
Gratitude is a quality similar to electricity: it must be produced and discharged and used up in order to exist at all. ~William Faulkner Thanksgiving might be the most uniquely American of all our holidays. We all know the story of the Pilgrims, only with the help of some native American Indians were they able...
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Best HVAC Prices in Indianapolis – That Next Radio Jingle Could Cost You
I know, I know, you can’t build a brand on low prices. But, you can open some doors. And in Indianapolis HVAC, I’m convinced that the open door is all we need to win your business. While we don’t win every customer we meet, we win most. Like what most homeowners have had to do,...
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Indianapolis Furnace Repair Reviews
A lot of companies boast that they have great service, great prices, and satisfied customers, but the proof, as they say, is in the pudding. And for Indianapolis HVAC the pudding means Furnace and Air Conditioning repair reviews. Visit our Google Places account and you’ll see 15 – 5 star reviews for our furnace repair...
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Indianapolis HVAC: What Customers Should Expect
The Indianapolis HVAC market is full of many great technicians. Don't be fooled by some Indianapolis HVAC companies, who use scare tactics about how bad other companies technicians are, most HVAC tech in Indianapolis are upstanding citizens. We've put together 5 expectations customers in Indianapolis should have in their HVAC technician.
Homesense in Indiana Living Green Magazine
Homesense co-owner, Brian Schutt, was interviewed for the January/February 2011 edition of Indiana Living Green magazine by author, Ryan Puckett. The topic of the article was home heating efficiency options. Brian spoke about heat pumps, geothermal heat pumps, and high efficiency gas furnaces. For more information or questions about increasing efficiency in your home, please...
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Hitting Pause for Gratitude this Thanksgiving
Time flies. Nothing profound in that statement, other than it’s a continued revelation with every year that goes by. I think that’s part of the reason we love holidays so much. Aside from the wonderful food & family time, on the days where it’s the cultural convention to stop and celebrate, it’s the closest we...
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A Veteran’s Day Thank You
Few days demand reflection and gratitude like Veterans Day. In a country with such great prosperity that it allows for an industry like HVAC and many others to exist, we pause, remember, and salute those that sacrificed so much to preserve what Abraham Lincoln called the “last best hope of earth.” And, I think it...
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The Cost/Benefit of Customer Satisfaction
Every worthwhile enterprise should start with high goals. For us, the high goals include complete customer satisfaction. The classic saying tells us that “the customer is always right.” The flip side, of course, is when “rightness” is under debate. So taking the factors –> Goal of complete customer satisfaction with the unfortunate reality that human...
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