As much as we like to geek out about air handlers, condensers, SEER ratings, and zoning systems, we know our business revolves around real, live people. You—our customers and soon-to-be-customers—and the real-life experiences that bring us together. Here is one such story of a recent Homesense customer — The Mayes Family — who had a frozen air conditioning coil.
Our air conditioning coil had frozen.
We’ve had some maintenance service appointments with Homesense in the past, so when we had an issue where was no question who we’d call.
We trust the company and their employees. They gave us several options when they came out: (1) Fix our exhausting unit, (2) replace part of our system, or (3) replace the whole system. We knew it was time to replace our HVAC and A/C unit. And we wanted a company we could trust, and employees we could trust being in our home.
They were professional, courteous and got everything done in one day.
A quality product is important. But when thinking of HVAC and other home services, you need to use someone that you can trust with your home. Homesense is an honest crew, from the estimator to the installers. They didn’t try to sell us more than what we needed, and they kept us informed along the way.
Give us a call at 317-670-0171 if we can be of service to you and all of your HVAC related issues!
Professional. Courteous. Responsive. Just three words I would use to describe my experience with Homesense.
I believe trust is the foundation of a refreshingly different customer experience. Our team goes the extra mile to deliver it every day.
Homesense was by far the most professional, respectful and seasoned HVAC company I have ever worked with. After our first call, we never looked back.
I'm a fan of spectacular - Homesense is changing how the Indianapolis community views HVAC companies. Positive customer relationships and experiences are the cornerstone of their business.
There was a certain confidence and professional casualness about Homesense that made me feel both comfortable and happy with every step of the process.