It seems like clockwork…
Every fall and spring we get calls from homeowners who’ve received something in the mail for a cheap maintenance appointment, and are curious about what these appointments are really about and if they have any value. First, let me address the cheap appointment – I’ve seen $45, $49, $50, etc. preventative maintenance plans advertised through direct mail and on the radio. Not all of these companies are trying to bait and switch you. But many of them are using this as a way to get into your home and sell you equipment, not to actually perform maintenance on your system. At those prices, they don’t make any profit, so why would they do it otherwise?
Our prices are a bit higher and we’re fine with that…
because we’re going to make an effort to keep your system going longer, point out potential issues, and give advice on things you can do to improve your comfort.
Onto the lifetime value question. Customers rightly ask, if I’m spending $150 annually and my system is supposed to last 15 years, I’m essentially adding another $2,250 over the lifetime of that system to keep it going. A very fair point to bring up. Maintenance plans do have a cost to them.
Let’s look at the benefits. A preventative maintenance performed by a quality technician should, in fact, prevent issues from taking place during the winter.
It’s Your Move.
If you’d like to talk specifics about your home, give us a call at 317.670.0171, we would love to help you out.