Furnace Services

When the heat failed on the first snow of the year, HomeSense [B&W] came out the same day and got everything fixed. Their work has been consistently high quality across multiple visits. Great to have a reliable company you can count on in a pinch.

Excellent and timely repair and service on my HVAC system!

I had a great experience with Blake today. Communication and scheduling was excellent!

Plumber Dave with B&W has been my go-to for years — always on time, knowledgeable, and quick to diagnose any issue. He fixes problems properly, and his pricing is fair and transparent. Couldn’t recommend him more highly.

Checked & repaired my hot water heater. Mitchell was on time, analyzed the problem & fixed it in a timely fashion. Price was competitive

Friendly, knowledgeable, and offers great solutions…Excellent experience and highly recommend!

Michael diagnosed a continuously running sump pump, clearly explained the issue, and completed the repairs efficiently. He was especially thoughtful — taking photos throughout and leaving the basement exactly as he found it. Very satisfied with the care and professionalism he brought to the job.

Determined a solution and worked diligently to keep my basement from flooding…I will use them again and recommend to friends.

When our heater went bad, Homesense showed up on time and fixed the issue right away!

HomeSense installed a new furnace and AC a year ago and did a great job — and Maxwell’s recent annual maintenance visit was equally impressive. He was professional, thorough, and took time to explain everything he was doing. It’s a relief to finally have a home service company I can fully trust.

Dontril & his associate were in and out quickly. They arrived less than one hour after I called for an appointment in heavy volume season…Problem solved!

I was able to get a same-day appointment. Service was prompt and swift. The technician, Mitchell, was pleasant and polite. Price was reasonable…very pleased!

Bruce from B&W came to the rescue when power went out during very cold weather, restoring it quickly and with a friendly attitude. The entire B&W staff was helpful and reassuring during a stressful situation. Grateful for a team that genuinely takes care of their customers.

Been using Homesense for a couple of years, and the service is amazing. I am on the yearly membership for HVAC, Plumbing and Electrical and they are very good at what they do.

Service call to check heating system….Andy was very professional and friendly ….Good service

Blake arrived on time with the repair parts already in hand, diagnosed the issue quickly, and had the furnace running in under an hour. He was professional and personable throughout. The service manager was equally great — responsive and efficient in getting a tech out quickly.

Mitchell did a wonderful job…He went above and beyond to do a complete and professional job. He took care of a sewer smell that other plumbers were not able to resolve.

Emergency call-out on the coldest spell of the year. Prompt, professional, courteous, & friendly! No complaining, just great work!

B&W Electrical has impressed us across multiple visits, with Bruce Carpenter standing out every time. He’s polite, walks you through all options before starting, and consistently delivers great results. Highly recommend both Bruce and B&W for any electrical project.

Fast, fair and efficiently solved the issue with our sink. We will definitely use them again.

Company with expertise and integrity

Michael and Alec tackled two leaks and a completely blocked drain caused by a painter using the sink as a ladder — a tricky job in an 80-year-old home. Michael’s skill prevented what could have been a much worse situation, expertly cutting the pipe and accessing it through the cabinet and wall. Thorough, friendly, and reasonably priced — highly recommended.

Andy is the best man. Fast efficient and knowledgeable.

Blake was amazing and helped me get my heat back on!

We had a great experience working with Bruce at B&W/HomeSense. Extremely nice, professional, and polite…handles issues quickly and efficiently. The entire process was smooth, and we felt well taken care of from start to finish.

Homesense did a very good job in fixing the HVAC system, and I am completely satisfied with the job done by the technician.

Blake Rogers got our heat back up and running in no time

If you want electrical work done right and with good energy (pun fully intended), HomeSense is the call. Last week, Bruce handled our chandelier installation, and it was a masterclass in professionalism—steady hands, sharp eye, zero drama. The chandelier is flawless, and so was the experience.
This is consistent with every interaction we’ve had with B&W. Their team shows up on time (actual on time, not “electrician time”), treats both our home and office with genuine respect, and somehow manages to be efficient and kind—a rare and wonderful combo. Communication is prompt, expectations are clear, and the results speak for themselves.
In a world where reliable service feels like a luxury, B&W delivers it as standard practice. Stellar work, lovely people, and a company you’re genuinely happy to recommend. If Nathan Davis is running the ship, it’s no wonder everything runs so smoothly!

Blake did an awesome job fixing our furnace and saving us from a cold weekend!

Great service. Every year, we have Darren come out and do our annual A/C service. He is very professional, friendly, and explains what he is doing and why…always takes time to answer any questions we may have.

Dontril is the man! Been with B&W Plumbing for 25+ yrs and Dontril has been taking care of us for 20 of those years. Professional, knowledgable, detailed and great explanations. My first and only call! He is reliable, knowledgeable and I trust his advice!

We have used Homesense for over 10 years…We have always had a great experience. Dave is very professional, knowledgeable, and reliable

It’s important to do our annual check-up…Blake Rogers from HomeSense did a fantastic job!

Have used B&W (formerly HomeSense) for HVAC service for years and have always been very satisfied, and recently had to have a weekend service for a heater that quit. Max was efficient, friendly, knowledgeable, and communicated very well. We were very fortunate to have had a service technician who knew how to fix the problem and handle getting parts on the weekend.

Same-day service, easy to book an appointment online, and a friendly technician who immediately identified the problem. Reasonable price…Would definitely hire Homesense again.

Max was very thorough and professional. He did a great job explaining all the options and was easy to work with…would highly recommend!

Today we had a service visit from HomeSense and I can’t say enough great things about them – communication was wonderful and the technician was one of the best that I’ve ever had with any home service – respectful, helpful, willing to answer my questions, and more… Highly recommend. Thanks HomeSense.

As usual, the guys were great! kept us informed, offered options, and answered all of our questions.

Team is knowledgeable and comprehensive. Resolved my sump pump issue with a smooth process and no pushy marketing. Thank you.

“As new homeowners, we had our first experience needing to find an AC repair company in our area. After searching and reading reviews, we chose Homesense, and we were very happy with our choice! They sent someone out very quickly, and our tech called & texted to let us know when he was on his way. He diagnosed our problem and talked through all of our options in detail and gave us estimated costs of each. He was so helpful, honest, and friendly. We even got a follow-up call from a senior tech to make sure we were set and didn’t need anything further. Homesense will definitely be our go-to HVAC servicer going forward.”

Homesense has always been professional, courteous and informative during all visits – whether they be maintenance or issue-related. I typically have Darren as my tech and he is so patient with all my questions and always makes sure I understand the problem before giving options to resolve it. I have never felt pressured to do any “fix” and I always feel they truly are invested in my best interest.

We have been customers of Homesense for the last 3 years and have been consistently pleased with their service, communication, product line and support, and maintenance plans. The best part of Homesense are the people who work for the company. The technicians are approachable, knowledgeable, and very welcome in our home. I highly recommend Homesense for your heating and cooling needs.

“Homesense is my “go-to” HVAC company for our home. They are very friendly and professional—with every touch point—from calling the office to schedule service, to communication before arrival, and the technician, Darren, was outstanding! He was knowledgeable and very detailed in his assessment of both the AC and furnace. He showed me the data readings from the AC unit, stated what was necessary (without upselling), showed me the pricing, and let me make a no-pressure decision based on the circumstances. I highly recommend Homesense for all your HVAC needs and you’ll be supporting a local business! Win-win!”

Blown away by this company! They were helpful and friendly from our initial inquiry to our speedy install of new HVAC/Furnace. Brady made sure to go through all of our options with us and made sure we were getting the best system for our house without breaking the bank. Our install crew, headed by Andy, were thorough, very knowledgeable, and kind. I would recommend Homesense to anyone!!

I was very satisfied with the work performed by the Homesense technicians. They were very courteous from the outset, and explained in detail the work they were going to be doing. They appeared to do very thorough work, and upon completion left our home clean and tidy, in the same condition as when they arrived.

“I cannot express the gratitude we have for Homesense. They were extremely responsive in getting to our home ASAP and the knowledge they have is second to none. Above all was the service they provided. I was in complete trust with them through the whole process of installing a new AC unit. They explained all options and I felt that they were not trying to selling me anything that was not essential. I would recommend choosing Homesense every time!”

As a first time homeowner with an unexpected HVAC issue right after close, we’re so happy we went with Homesense. I had a lot of questions and they were patient, understanding, and so clearly had our best interests in mind long term. The process was easy and we got so much good guidance and care. Would 100% use Homesense again. Special thanks to Darren, Chuck, and Brady for giving us peace of mind!

Everyone has been a joy to work with. From the scheduling to the actual service appt, we were treated kindly and helpful. Our technician was friendly, thorough, and knowledgeable! He explained everything very clearly and I would highly recommend.

“I’ve used HomeSense at my last two houses. They are great to work with, their techs are experienced and just overall great people. I never feel like I’m being taken advantage of by recommending unneeded services and when a problem does arise they explain the problem, offer multiple options, and help me understand the pros / cons of not moving forward. I would recommend them to my family and friends in a heartbeat. Special shout out to Darren who’s always so friendly and a true professional. I look forward to his tech gadgets every time he stops by.”

This is an awesome team that I absolutely recommend! They don’t just offer cookie-cutter solutions, but actually care and offer what works best for your home and budget. Fantastic service from start to finish. Will definitely be a return customer!

We have used Homesense for a few years and there have been the best company we have used. Friendly, competitive, timely, excellent techs that are very knowledgeable. Highly recommend!

“Homesense is the best company I’ve ever dealt with. I first came in contact with them when the a/c unit went out in our house a few months after moving in. I called several places for an estimate- one company wanted $100 to secure an appointment, another said they’d come out in three weeks. Homesense came the next day at no charge. They recommended a new unit, but more importantly, they showed me what was was wrong with my old unit and gave me several options. I never felt like I was being sold- just informed.

Loyal customer of Homesense for 5 years now – their service is excellent and honest, through and through!

We had a great experience working with HomeSense! From the evaluation and quoting to final install, HomeSense made the process as smooth as possible. We would recommend them to anyone.

“I’ve been a homeowner for 41 years and have never received a written report detailing the results of the annual maintenance visit. In the past I’ve often wonder if it was worth the cost. Did they really do anything or is this just their way of staying visible to the customer so that they will call them if they ever need repairs or a new system? Homesense gave me a written report detailing exactly what was done and how well my new system is performing – which they installed a year ago March at a great price. I can save this report and use it to track how well the system is performing over time – a great idea! Their annual maintenance contract is also priced right. I wouldn’t hesitate to recommend these guys to anybody.”

Homesense came right away to check on my furnace issues. They were kind, respectful and polite. And the issue was fixed right away! I would definitely recommend them to anyone!

Excellent last minute service provided by Homesense. Their technician even took the time to show me some things with my “nest” thermostat I was struggling to figure out. He spent over 15 minutes sharing some things with me . Highly recommend Homesense!

“I’ve had a great experience with Home Sense as a new customer! Everyone is very friendly, professional, and has a positive attitude. Brandon did a wonderful job of checking my HVAC system today. The best part is their philosophy to fix rather than jumping to replace. While my system didn’t require any repairs it was nice not to be pressured with upselling techniques. Honesty is the best policy and you can tell their employees embrace that attitude!”

Homesense is a great company with great people! We really appreciate how the technicians explain things and are very honest.

I have been using Homesense since 2015 when they installed my system. The techs are kind, clean and considerate. I trust this company to be fair and honest about my needs.