Your privacy is important to us.

This privacy notice discloses the privacy practices for trusthomesense.com. This privacy notice applies solely to information collected by this website. It will notify you of the following

• What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials,
new products or services, or changes to this privacy policy

How We Collect and Use Data

In addition to the information described above, we may collect consumer information through the following methods:

• Website forms submitted by visitors
• Email communications with our business
• Phone calls or voicemail messages
• SMS/text message opt-in forms or consent requests
• Cookies or similar technologies used to improve the website experience
  

The types of information we may collect include:

• Name
• Email address
• Phone number
• Mailing address
• Service request details
• Website usage information

This information is used for purposes such as:

• Responding to inquiries or service requests
• Scheduling appointments or providing service updates
• Delivering requested information or services
• Sending operational communications related to your request
• Improving our website, services, and customer experience

Data Protection Assurance (Mobile &Messaging Data)

We respect your privacy and are committed to protecting your personal information.

Mobile phone numbers and messaging opt-in data collected for SMS communications will NOT be shared, sold, rented, or disclosed to third parties for their marketing purposes under any circumstances.

Your mobile information will only be used for communications directly related to services, requests, or updates from HomeSense.

Sharing of consumer data may occur only when necessary to support essential business operations, such as:

Consent to Communications

By providing your contact information through our website, forms, or other communication channels, you consent to be contacted by HomeSense regarding your inquiry or services
requested.

If you choose to opt in to receive SMS/text messages, you are providing express consent to receive messages from HomeSense related to your service requests, scheduling updates, or
other relevant communications.

Consent to receive SMS messages is not required as a condition of purchasing any goods or services.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us at care@trusthomesense.com or (317) 643-4579:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

SMS Terms & Conditions

By opting in to receive SMS messages from HomeSense, you agree to receive text communications from our business related to our services.

Types of Messages You May Receive

If you consent to receive SMS communications, you may receive messages including but not
limited to:

• Messages about scheduling appointments
• Updates about your service request
• Notifications regarding appointments or account activity
• Follow-up messages regarding services
• Promotions, special offers, or updates about services offered by HomeSense

Message Frequency

Message frequency varies depending on your interaction with our services, requests, and communications with our team.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and mobile plan. Trust Home Sense is not responsible for any charges incurred from your wireless provider.

Opt-Out Instructions

If you have opted in to receive SMS messages from HomeSense, you may opt out at any time.

To stop receiving messages:

• Reply STOP to any text message you receive from us
• Contact us at (317) 643-4579
• Email us at care@trusthomesense.com
• Contact us through the contact form on our website

After you send the STOP request, you will receive confirmation that you have been unsubscribed and will no longer receive SMS messages from us.

For assistance, you may:

• Text HELP for help
• Call (317) 643-4579

Customer support is available to assist with any questions regarding your messages, data usage, or subscription preferences.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

If you feel that we are not abiding by this privacy policy, please contact us immediately via telephone at (317) 643-4579 or via our online contact form.