When temperatures drop, you may wonder if your heat pump can actually keep your Indianapolis home warm, or if you’re facing a costly breakdown. Cold snaps strain aging systems, and knowing the warning signs early can save you from an emergency repair. This guide explains how heat pumps perform in winter and when to call HomeSense for repair or maintenance.

You look outside on a cold morning and the outdoor unit is covered in ice. Some frost is expected for a heat pump in winter, but a unit encased in ice means something has gone wrong. This guide explains why heat pumps freeze, which signs point to a normal defrost cycle, and which ones mean you should shut the system off and call a technician.