Furnace Replacement in Indianapolis

“As new homeowners, we had our first experience needing to find an AC repair company in our area. After searching and reading reviews, we chose Homesense, and we were very happy with our choice! They sent someone out very quickly, and our tech called & texted to let us know when he was on his way. He diagnosed our problem and talked through all of our options in detail and gave us estimated costs of each. He was so helpful, honest, and friendly. We even got a follow-up call from a senior tech to make sure we were set and didn’t need anything further. Homesense will definitely be our go-to HVAC servicer going forward.”

Homesense has always been professional, courteous and informative during all visits – whether they be maintenance or issue-related. I typically have Darren as my tech and he is so patient with all my questions and always makes sure I understand the problem before giving options to resolve it. I have never felt pressured to do any “fix” and I always feel they truly are invested in my best interest.

We have been customers of Homesense for the last 3 years and have been consistently pleased with their service, communication, product line and support, and maintenance plans. The best part of Homesense are the people who work for the company. The technicians are approachable, knowledgeable, and very welcome in our home. I highly recommend Homesense for your heating and cooling needs.

“Homesense is my “go-to” HVAC company for our home. They are very friendly and professional—with every touch point—from calling the office to schedule service, to communication before arrival, and the technician, Darren, was outstanding! He was knowledgeable and very detailed in his assessment of both the AC and furnace. He showed me the data readings from the AC unit, stated what was necessary (without upselling), showed me the pricing, and let me make a no-pressure decision based on the circumstances. I highly recommend Homesense for all your HVAC needs and you’ll be supporting a local business! Win-win!”

Blown away by this company! They were helpful and friendly from our initial inquiry to our speedy install of new HVAC/Furnace. Brady made sure to go through all of our options with us and made sure we were getting the best system for our house without breaking the bank. Our install crew, headed by Andy, were thorough, very knowledgeable, and kind. I would recommend Homesense to anyone!!

I was very satisfied with the work performed by the Homesense technicians. They were very courteous from the outset, and explained in detail the work they were going to be doing. They appeared to do very thorough work, and upon completion left our home clean and tidy, in the same condition as when they arrived.

“I cannot express the gratitude we have for Homesense. They were extremely responsive in getting to our home ASAP and the knowledge they have is second to none. Above all was the service they provided. I was in complete trust with them through the whole process of installing a new AC unit. They explained all options and I felt that they were not trying to selling me anything that was not essential. I would recommend choosing Homesense every time!”

As a first time homeowner with an unexpected HVAC issue right after close, we’re so happy we went with Homesense. I had a lot of questions and they were patient, understanding, and so clearly had our best interests in mind long term. The process was easy and we got so much good guidance and care. Would 100% use Homesense again. Special thanks to Darren, Chuck, and Brady for giving us peace of mind!

Everyone has been a joy to work with. From the scheduling to the actual service appt, we were treated kindly and helpful. Our technician was friendly, thorough, and knowledgeable! He explained everything very clearly and I would highly recommend.

“I’ve used HomeSense at my last two houses. They are great to work with, their techs are experienced and just overall great people. I never feel like I’m being taken advantage of by recommending unneeded services and when a problem does arise they explain the problem, offer multiple options, and help me understand the pros / cons of not moving forward. I would recommend them to my family and friends in a heartbeat. Special shout out to Darren who’s always so friendly and a true professional. I look forward to his tech gadgets every time he stops by.”

This is an awesome team that I absolutely recommend! They don’t just offer cookie-cutter solutions, but actually care and offer what works best for your home and budget. Fantastic service from start to finish. Will definitely be a return customer!

We have used Homesense for a few years and there have been the best company we have used. Friendly, competitive, timely, excellent techs that are very knowledgeable. Highly recommend!

“Homesense is the best company I’ve ever dealt with. I first came in contact with them when the a/c unit went out in our house a few months after moving in. I called several places for an estimate- one company wanted $100 to secure an appointment, another said they’d come out in three weeks. Homesense came the next day at no charge. They recommended a new unit, but more importantly, they showed me what was was wrong with my old unit and gave me several options. I never felt like I was being sold- just informed.

Loyal customer of Homesense for 5 years now – their service is excellent and honest, through and through!

We had a great experience working with HomeSense! From the evaluation and quoting to final install, HomeSense made the process as smooth as possible. We would recommend them to anyone.

“I’ve been a homeowner for 41 years and have never received a written report detailing the results of the annual maintenance visit. In the past I’ve often wonder if it was worth the cost. Did they really do anything or is this just their way of staying visible to the customer so that they will call them if they ever need repairs or a new system? Homesense gave me a written report detailing exactly what was done and how well my new system is performing – which they installed a year ago March at a great price. I can save this report and use it to track how well the system is performing over time – a great idea! Their annual maintenance contract is also priced right. I wouldn’t hesitate to recommend these guys to anybody.”

Homesense came right away to check on my furnace issues. They were kind, respectful and polite. And the issue was fixed right away! I would definitely recommend them to anyone!

Excellent last minute service provided by Homesense. Their technician even took the time to show me some things with my “nest” thermostat I was struggling to figure out. He spent over 15 minutes sharing some things with me . Highly recommend Homesense!

“I’ve had a great experience with Home Sense as a new customer! Everyone is very friendly, professional, and has a positive attitude. Brandon did a wonderful job of checking my HVAC system today. The best part is their philosophy to fix rather than jumping to replace. While my system didn’t require any repairs it was nice not to be pressured with upselling techniques. Honesty is the best policy and you can tell their employees embrace that attitude!”

Homesense is a great company with great people! We really appreciate how the technicians explain things and are very honest.

I have been using Homesense since 2015 when they installed my system. The techs are kind, clean and considerate. I trust this company to be fair and honest about my needs.