Heating
Heat Pump Installation in Indianapolis
Installing a heat pump is an investment in year-round comfort and energy efficiency for your home. HomeSense provides expert heat pump installation with honest guidance, quality equipment, and precision workmanship you can trust. We’ll help you choose the right system for your home and budget, then install it with care.
Kindness you can count on
Complete heat pump installation solutions
System Sizing & Selection
We perform comprehensive load calculations for both heating and cooling to determine the perfect heat pump size for your home. Then we’ll explain efficiency ratings, features, and equipment options honestly to help you choose what’s best for your needs and budget.
Professional Installation
Our installations follow manufacturer specifications and local codes precisely. We handle all aspects including electrical work, refrigerant charging, permits, and disposal of old equipment—completed cleanly with attention to every detail that matters.
Ductwork Design & Optimization
Heat pumps require proper airflow for efficient operation. We assess your existing ductwork, recommend necessary modifications or sealing, and ensure your new system delivers balanced heating and cooling throughout your home.
Warranty & System Registration
We register your new heat pump with the manufacturer, explain all warranty coverage clearly, and provide complete documentation. Our installation is backed by both manufacturer and labor warranties for your peace of mind.
What to expect from HomeSense
You get in touch with us
Call, text, or book online—whatever works best for you. We’ll answer your questions, never pressure you, and make scheduling simple. You’ll speak with real people who care about helping your family.
We understand your issue
We’ll ask thoughtful questions to understand what’s happening and what you need. No jargon, no runaround—just clear conversation that helps us show up prepared. Before we arrive, you’ll know who’s coming, when to expect them, and what to look for.
Schedule your service
We work around your schedule, not ours, and arrive on time within the window we promise. Our technicians treat your home with respect, explain everything clearly, and complete the work right the first time. You’ll know the cost upfront, and we’ll leave your home cleaner than we found it.
Help for every heating headache
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What you notice
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What it might mean
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What we’ll do
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Building new home or addition that needs year-round climate control |
You need an efficient heating and cooling solution designed specifically for your new space
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Perform detailed load calculations for both heating and cooling needs, then install the right-sized heat pump with properly designed ductwork for optimal year-round comfort
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Want to replace separate heating and cooling systems with one efficient unit |
You’re looking to simplify maintenance, improve efficiency, and reduce long-term operating costs
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Assess your current systems, recommend the ideal heat pump capacity, and complete a seamless installation that provides both heating and cooling from a single, efficient unit
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High energy bills and looking for more efficient HVAC solution |
Your current heating and cooling systems are outdated and wasting energy and money
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Calculate potential energy savings with a modern heat pump, explain efficiency ratings and rebates available, and install a system that reduces your utility costs for years to come |
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Adding climate control to previously unconditioned space |
You want to extend year-round comfort to garages, bonus rooms, or additions without major ductwork changes
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Design a heat pump solution tailored to your space—whether ducted or ductless—that provides efficient heating and cooling without disrupting your existing systems
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Why families trust HomeSense
1
Work done right
Our heating services focus on lasting repairs and proper installation, not short term fixes.
2
Clear communication
We explain heating issues and options in plain language so you can make informed decisions.
3
Care for the whole home
Heating systems are part of a larger picture. We help you think through comfort, efficiency, and long term reliability.
People remember more than a fix. They remember how they felt in the moment.
Homesense has always been professional, courteous and informative during all visits – whether they be maintenance or issue-related. I typically have Darren as my tech and he is so patient with all my questions and always makes sure I understand the problem before giving options to resolve it. I have never felt pressured to do any “fix” and I always feel they truly are invested in my best interest.
We have been customers of Homesense for the last 3 years and have been consistently pleased with their service, communication, product line and support, and maintenance plans. The best part of Homesense are the people who work for the company. The technicians are approachable, knowledgeable, and very welcome in our home. I highly recommend Homesense for your heating and cooling needs.
“As new homeowners, we had our first experience needing to find an AC repair company in our area. After searching and reading reviews, we chose Homesense, and we were very happy with our choice! They sent someone out very quickly, and our tech called & texted to let us know when he was on his way. He diagnosed our problem and talked through all of our options in detail and gave us estimated costs of each. He was so helpful, honest, and friendly. We even got a follow-up call from a senior tech to make sure we were set and didn’t need anything further. Homesense will definitely be our go-to HVAC servicer going forward.”
I was very satisfied with the work performed by the Homesense technicians. They were very courteous from the outset, and explained in detail the work they were going to be doing. They appeared to do very thorough work, and upon completion left our home clean and tidy, in the same condition as when they arrived.
Blown away by this company! They were helpful and friendly from our initial inquiry to our speedy install of new HVAC/Furnace. Brady made sure to go through all of our options with us and made sure we were getting the best system for our house without breaking the bank. Our install crew, headed by Andy, were thorough, very knowledgeable, and kind. I would recommend Homesense to anyone!!
“Homesense is my “go-to” HVAC company for our home. They are very friendly and professional—with every touch point—from calling the office to schedule service, to communication before arrival, and the technician, Darren, was outstanding! He was knowledgeable and very detailed in his assessment of both the AC and furnace. He showed me the data readings from the AC unit, stated what was necessary (without upselling), showed me the pricing, and let me make a no-pressure decision based on the circumstances. I highly recommend Homesense for all your HVAC needs and you’ll be supporting a local business! Win-win!”
Everyone has been a joy to work with. From the scheduling to the actual service appt, we were treated kindly and helpful. Our technician was friendly, thorough, and knowledgeable! He explained everything very clearly and I would highly recommend.
As a first time homeowner with an unexpected HVAC issue right after close, we’re so happy we went with Homesense. I had a lot of questions and they were patient, understanding, and so clearly had our best interests in mind long term. The process was easy and we got so much good guidance and care. Would 100% use Homesense again. Special thanks to Darren, Chuck, and Brady for giving us peace of mind!
“I cannot express the gratitude we have for Homesense. They were extremely responsive in getting to our home ASAP and the knowledge they have is second to none. Above all was the service they provided. I was in complete trust with them through the whole process of installing a new AC unit. They explained all options and I felt that they were not trying to selling me anything that was not essential. I would recommend choosing Homesense every time!”
This is an awesome team that I absolutely recommend! They don’t just offer cookie-cutter solutions, but actually care and offer what works best for your home and budget. Fantastic service from start to finish. Will definitely be a return customer!
We have used Homesense for a few years and there have been the best company we have used. Friendly, competitive, timely, excellent techs that are very knowledgeable. Highly recommend!
“I’ve used HomeSense at my last two houses. They are great to work with, their techs are experienced and just overall great people. I never feel like I’m being taken advantage of by recommending unneeded services and when a problem does arise they explain the problem, offer multiple options, and help me understand the pros / cons of not moving forward. I would recommend them to my family and friends in a heartbeat. Special shout out to Darren who’s always so friendly and a true professional. I look forward to his tech gadgets every time he stops by.”
Loyal customer of Homesense for 5 years now – their service is excellent and honest, through and through!
We had a great experience working with HomeSense! From the evaluation and quoting to final install, HomeSense made the process as smooth as possible. We would recommend them to anyone.
“Homesense is the best company I’ve ever dealt with. I first came in contact with them when the a/c unit went out in our house a few months after moving in. I called several places for an estimate- one company wanted $100 to secure an appointment, another said they’d come out in three weeks. Homesense came the next day at no charge. They recommended a new unit, but more importantly, they showed me what was was wrong with my old unit and gave me several options. I never felt like I was being sold- just informed.
Homesense came right away to check on my furnace issues. They were kind, respectful and polite. And the issue was fixed right away! I would definitely recommend them to anyone!
Excellent last minute service provided by Homesense. Their technician even took the time to show me some things with my “nest” thermostat I was struggling to figure out. He spent over 15 minutes sharing some things with me . Highly recommend Homesense!
“I’ve been a homeowner for 41 years and have never received a written report detailing the results of the annual maintenance visit. In the past I’ve often wonder if it was worth the cost. Did they really do anything or is this just their way of staying visible to the customer so that they will call them if they ever need repairs or a new system? Homesense gave me a written report detailing exactly what was done and how well my new system is performing – which they installed a year ago March at a great price. I can save this report and use it to track how well the system is performing over time – a great idea! Their annual maintenance contract is also priced right. I wouldn’t hesitate to recommend these guys to anybody.”
Homesense is a great company with great people! We really appreciate how the technicians explain things and are very honest.
I have been using Homesense since 2015 when they installed my system. The techs are kind, clean and considerate. I trust this company to be fair and honest about my needs.
“I’ve had a great experience with Home Sense as a new customer! Everyone is very friendly, professional, and has a positive attitude. Brandon did a wonderful job of checking my HVAC system today. The best part is their philosophy to fix rather than jumping to replace. While my system didn’t require any repairs it was nice not to be pressured with upselling techniques. Honesty is the best policy and you can tell their employees embrace that attitude!”
When the heat failed on the first snow of the year, HomeSense [B&W] came out the same day and got everything fixed. Their work has been consistently high quality across multiple visits. Great to have a reliable company you can count on in a pinch.
Excellent and timely repair and service on my HVAC system!
I had a great experience with Blake today. Communication and scheduling was excellent!
Plumber Dave with B&W has been my go-to for years — always on time, knowledgeable, and quick to diagnose any issue. He fixes problems properly, and his pricing is fair and transparent. Couldn’t recommend him more highly.
Checked & repaired my hot water heater. Mitchell was on time, analyzed the problem & fixed it in a timely fashion. Price was competitive
Friendly, knowledgeable, and offers great solutions…Excellent experience and highly recommend!
Michael diagnosed a continuously running sump pump, clearly explained the issue, and completed the repairs efficiently. He was especially thoughtful — taking photos throughout and leaving the basement exactly as he found it. Very satisfied with the care and professionalism he brought to the job.
Determined a solution and worked diligently to keep my basement from flooding…I will use them again and recommend to friends.
When our heater went bad, Homesense showed up on time and fixed the issue right away!
HomeSense installed a new furnace and AC a year ago and did a great job — and Maxwell’s recent annual maintenance visit was equally impressive. He was professional, thorough, and took time to explain everything he was doing. It’s a relief to finally have a home service company I can fully trust.
Dontril & his associate were in and out quickly. They arrived less than one hour after I called for an appointment in heavy volume season…Problem solved!
I was able to get a same-day appointment. Service was prompt and swift. The technician, Mitchell, was pleasant and polite. Price was reasonable…very pleased!
Bruce from B&W came to the rescue when power went out during very cold weather, restoring it quickly and with a friendly attitude. The entire B&W staff was helpful and reassuring during a stressful situation. Grateful for a team that genuinely takes care of their customers.
Been using Homesense for a couple of years, and the service is amazing. I am on the yearly membership for HVAC, Plumbing and Electrical and they are very good at what they do.
Service call to check heating system….Andy was very professional and friendly ….Good service
Blake arrived on time with the repair parts already in hand, diagnosed the issue quickly, and had the furnace running in under an hour. He was professional and personable throughout. The service manager was equally great — responsive and efficient in getting a tech out quickly.
Mitchell did a wonderful job…He went above and beyond to do a complete and professional job. He took care of a sewer smell that other plumbers were not able to resolve.
Emergency call-out on the coldest spell of the year. Prompt, professional, courteous, & friendly! No complaining, just great work!
B&W Electrical has impressed us across multiple visits, with Bruce Carpenter standing out every time. He’s polite, walks you through all options before starting, and consistently delivers great results. Highly recommend both Bruce and B&W for any electrical project.
Fast, fair and efficiently solved the issue with our sink. We will definitely use them again.
Company with expertise and integrity
Michael and Alec tackled two leaks and a completely blocked drain caused by a painter using the sink as a ladder — a tricky job in an 80-year-old home. Michael’s skill prevented what could have been a much worse situation, expertly cutting the pipe and accessing it through the cabinet and wall. Thorough, friendly, and reasonably priced — highly recommended.
Andy is the best man. Fast efficient and knowledgeable.
Blake was amazing and helped me get my heat back on!
We had a great experience working with Bruce at B&W/HomeSense. Extremely nice, professional, and polite…handles issues quickly and efficiently. The entire process was smooth, and we felt well taken care of from start to finish.
Homesense did a very good job in fixing the HVAC system, and I am completely satisfied with the job done by the technician.
Blake Rogers got our heat back up and running in no time
If you want electrical work done right and with good energy (pun fully intended), HomeSense is the call. Last week, Bruce handled our chandelier installation, and it was a masterclass in professionalism—steady hands, sharp eye, zero drama. The chandelier is flawless, and so was the experience.
This is consistent with every interaction we’ve had with B&W. Their team shows up on time (actual on time, not “electrician time”), treats both our home and office with genuine respect, and somehow manages to be efficient and kind—a rare and wonderful combo. Communication is prompt, expectations are clear, and the results speak for themselves.
In a world where reliable service feels like a luxury, B&W delivers it as standard practice. Stellar work, lovely people, and a company you’re genuinely happy to recommend. If Nathan Davis is running the ship, it’s no wonder everything runs so smoothly!
Blake did an awesome job fixing our furnace and saving us from a cold weekend!
Great service. Every year, we have Darren come out and do our annual A/C service. He is very professional, friendly, and explains what he is doing and why…always takes time to answer any questions we may have.
Dontril is the man! Been with B&W Plumbing for 25+ yrs and Dontril has been taking care of us for 20 of those years. Professional, knowledgable, detailed and great explanations. My first and only call! He is reliable, knowledgeable and I trust his advice!
We have used Homesense for over 10 years…We have always had a great experience. Dave is very professional, knowledgeable, and reliable
It’s important to do our annual check-up…Blake Rogers from HomeSense did a fantastic job!
Have used B&W (formerly HomeSense) for HVAC service for years and have always been very satisfied, and recently had to have a weekend service for a heater that quit. Max was efficient, friendly, knowledgeable, and communicated very well. We were very fortunate to have had a service technician who knew how to fix the problem and handle getting parts on the weekend.
Same-day service, easy to book an appointment online, and a friendly technician who immediately identified the problem. Reasonable price…Would definitely hire Homesense again.
Max was very thorough and professional. He did a great job explaining all the options and was easy to work with…would highly recommend!
Today we had a service visit from HomeSense and I can’t say enough great things about them – communication was wonderful and the technician was one of the best that I’ve ever had with any home service – respectful, helpful, willing to answer my questions, and more… Highly recommend. Thanks HomeSense.
As usual, the guys were great! kept us informed, offered options, and answered all of our questions.
Team is knowledgeable and comprehensive. Resolved my sump pump issue with a smooth process and no pushy marketing. Thank you.
“As new homeowners, we had our first experience needing to find an AC repair company in our area. After searching and reading reviews, we chose Homesense, and we were very happy with our choice! They sent someone out very quickly, and our tech called & texted to let us know when he was on his way. He diagnosed our problem and talked through all of our options in detail and gave us estimated costs of each. He was so helpful, honest, and friendly. We even got a follow-up call from a senior tech to make sure we were set and didn’t need anything further. Homesense will definitely be our go-to HVAC servicer going forward.”
Homesense has always been professional, courteous and informative during all visits – whether they be maintenance or issue-related. I typically have Darren as my tech and he is so patient with all my questions and always makes sure I understand the problem before giving options to resolve it. I have never felt pressured to do any “fix” and I always feel they truly are invested in my best interest.
We have been customers of Homesense for the last 3 years and have been consistently pleased with their service, communication, product line and support, and maintenance plans. The best part of Homesense are the people who work for the company. The technicians are approachable, knowledgeable, and very welcome in our home. I highly recommend Homesense for your heating and cooling needs.
“Homesense is my “go-to” HVAC company for our home. They are very friendly and professional—with every touch point—from calling the office to schedule service, to communication before arrival, and the technician, Darren, was outstanding! He was knowledgeable and very detailed in his assessment of both the AC and furnace. He showed me the data readings from the AC unit, stated what was necessary (without upselling), showed me the pricing, and let me make a no-pressure decision based on the circumstances. I highly recommend Homesense for all your HVAC needs and you’ll be supporting a local business! Win-win!”
Blown away by this company! They were helpful and friendly from our initial inquiry to our speedy install of new HVAC/Furnace. Brady made sure to go through all of our options with us and made sure we were getting the best system for our house without breaking the bank. Our install crew, headed by Andy, were thorough, very knowledgeable, and kind. I would recommend Homesense to anyone!!
I was very satisfied with the work performed by the Homesense technicians. They were very courteous from the outset, and explained in detail the work they were going to be doing. They appeared to do very thorough work, and upon completion left our home clean and tidy, in the same condition as when they arrived.
“I cannot express the gratitude we have for Homesense. They were extremely responsive in getting to our home ASAP and the knowledge they have is second to none. Above all was the service they provided. I was in complete trust with them through the whole process of installing a new AC unit. They explained all options and I felt that they were not trying to selling me anything that was not essential. I would recommend choosing Homesense every time!”
As a first time homeowner with an unexpected HVAC issue right after close, we’re so happy we went with Homesense. I had a lot of questions and they were patient, understanding, and so clearly had our best interests in mind long term. The process was easy and we got so much good guidance and care. Would 100% use Homesense again. Special thanks to Darren, Chuck, and Brady for giving us peace of mind!
Everyone has been a joy to work with. From the scheduling to the actual service appt, we were treated kindly and helpful. Our technician was friendly, thorough, and knowledgeable! He explained everything very clearly and I would highly recommend.
“I’ve used HomeSense at my last two houses. They are great to work with, their techs are experienced and just overall great people. I never feel like I’m being taken advantage of by recommending unneeded services and when a problem does arise they explain the problem, offer multiple options, and help me understand the pros / cons of not moving forward. I would recommend them to my family and friends in a heartbeat. Special shout out to Darren who’s always so friendly and a true professional. I look forward to his tech gadgets every time he stops by.”
This is an awesome team that I absolutely recommend! They don’t just offer cookie-cutter solutions, but actually care and offer what works best for your home and budget. Fantastic service from start to finish. Will definitely be a return customer!
We have used Homesense for a few years and there have been the best company we have used. Friendly, competitive, timely, excellent techs that are very knowledgeable. Highly recommend!
“Homesense is the best company I’ve ever dealt with. I first came in contact with them when the a/c unit went out in our house a few months after moving in. I called several places for an estimate- one company wanted $100 to secure an appointment, another said they’d come out in three weeks. Homesense came the next day at no charge. They recommended a new unit, but more importantly, they showed me what was was wrong with my old unit and gave me several options. I never felt like I was being sold- just informed.
Loyal customer of Homesense for 5 years now – their service is excellent and honest, through and through!
We had a great experience working with HomeSense! From the evaluation and quoting to final install, HomeSense made the process as smooth as possible. We would recommend them to anyone.
“I’ve been a homeowner for 41 years and have never received a written report detailing the results of the annual maintenance visit. In the past I’ve often wonder if it was worth the cost. Did they really do anything or is this just their way of staying visible to the customer so that they will call them if they ever need repairs or a new system? Homesense gave me a written report detailing exactly what was done and how well my new system is performing – which they installed a year ago March at a great price. I can save this report and use it to track how well the system is performing over time – a great idea! Their annual maintenance contract is also priced right. I wouldn’t hesitate to recommend these guys to anybody.”
Homesense came right away to check on my furnace issues. They were kind, respectful and polite. And the issue was fixed right away! I would definitely recommend them to anyone!
Excellent last minute service provided by Homesense. Their technician even took the time to show me some things with my “nest” thermostat I was struggling to figure out. He spent over 15 minutes sharing some things with me . Highly recommend Homesense!
“I’ve had a great experience with Home Sense as a new customer! Everyone is very friendly, professional, and has a positive attitude. Brandon did a wonderful job of checking my HVAC system today. The best part is their philosophy to fix rather than jumping to replace. While my system didn’t require any repairs it was nice not to be pressured with upselling techniques. Honesty is the best policy and you can tell their employees embrace that attitude!”
Homesense is a great company with great people! We really appreciate how the technicians explain things and are very honest.
I have been using Homesense since 2015 when they installed my system. The techs are kind, clean and considerate. I trust this company to be fair and honest about my needs.
The people you’ll know by name
Dontril Williams
Journeyman Plumber
Bruce Carpenter
Electrician
Kameron Kelly
HVAC Tech
Chas Boyd
HVAC Tech
Chuck DeLong
Assistant HVAC Manager
Darren Noel
HVAC Tech
Gail Ambrose
Payroll Manager
Justyn Marsh
4th Year Plumbing Apprentice
Nathan Davis
President
Robert Carter
Accounting Manager
Scott Derr
Warehouse Manager
Brady Wilson
HVAC General Manager
Blake Rogers
HVAC Tech
Sarah Linville
CSR
Chris Ambrose
Plumbing Service Manager
Steve Stidham
Comfort Consultant
Maxwell Eising
HVAC Tech
Randy Sommers
Master Plumber 50+ Years
Andy Mindach
HVAC Tech
Michael Bratton
Journeyman Plumber
Aiyana Surack
CSR
Angelo Shirhall
HVAC Apprentice
Ben Rolison
Lead HVAC Installer
Max Bridge
Plumber
Ready for year-round comfort from a single efficient system?
Schedule your heat pump installation consultation today and experience expert service delivered with genuine kindness.
Protect your investment from day one
Full System Checkup
We inspect, test, and clean every critical component of your heating and cooling system to make sure it’s running safely, efficiently, and ready for the season ahead.
Priority Service, Anytime
Members skip the wait with priority scheduling, and there are no extra fees for after-hours or emergency calls — just reliable help when you need it most.
Free Diagnostics
When something’s not working right, we’ll figure out the problem at no cost to you — just honest answers and clear next steps.
10% Member Discount
Members get 10% off HVAC repairs — because maintaining your home’s comfort should feel manageable, not overwhelming.
Home care tips
What Are Signs My AC Needs Replacement Instead Of Repair: A Guide For Indiana Homeowners
If you’re tired of pouring money into an aging AC and still sweating through Indiana summers, here are the warning signs that tell you it’s time to stop repairing and start replacing.
What Should I Do If My AC Stops Working During A Heat Wave?
When your AC dies in the middle of a heat wave, knowing exactly what to check first could mean the difference between a quick fix and a long, sweltering wait for repairs.
When Should I Call For Emergency AC Repair?
Before you panic or wait it out, here is a straightforward breakdown of which AC problems demand an emergency call right now and which ones can safely wait for a regular appointment.
How Can I Prevent My AC From Breaking Down in Summer in Indiana?
Most AC breakdowns in Indiana’s brutal summers are completely preventable, and this guide walks you through exactly what to watch for and what to do before the hottest night of the year catches you off guard.
How Long Do Air Conditioners Last In Central Indiana?
If you’re wondering whether your Indiana AC has a few good years left or is quietly costing you more than it’s worth, this guide breaks down exactly how long these systems last here and what you can do to get the most out of yours.
Why Does My AC Keep Turning On And Off?
Most AC breakdowns in Indiana’s brutal summers are completely preventable, and this guide walks you through exactly what to watch for and what to do before the hottest night of the year catches you off guard.
Why Is My AC Leaking Water?
A leaking AC is never something to ignore. Whether it’s a clogged drain line, a dirty air filter, or something more serious like a refrigerant leak, the cause matters. Here’s what to look for and how to decide if it’s a DIY fix or time to call a pro.
Why Is My Air Conditioner Making Loud Noises?
That bang, squeal, or hiss coming from your AC is not something to brush off. Strange noises are your system’s way of flagging a problem before it gets worse. Here’s what each sound means and when it’s time to call a pro.
Why Does My AC Smell Musty or Like Burning?
Something smells off and your AC might be the culprit. A musty odor could mean mold is growing somewhere in your system, while a burning smell might signal an electrical issue that needs quick attention. Here is what different AC odors are trying to tell you.
How Often Do You Really Need to Service Your AC Unit?
How often should you service your AC, and what happens if you skip it? Indiana’s brutal summers demand more from your cooling system than most, and the cost of skipping maintenance adds up fast.
How to Make Sure the Thermostat on Your Furnace Is Correctly Calibrated for Winter
Is your home not reaching the temperature you set, or is your furnace running nonstop? Your thermostat might just need a simple recalibration, and we’ll show you exactly how to do it yourself.
Why Is My Furnace Only Warming Certain Rooms in My House?
Struggling with cold spots in your home, discover the most common reasons your furnace is not heating every room and the simple fixes that can restore comfort fast.
Which Furnace Noises Are Normal, And Which Are Trying to Tell You Something?
Your furnace is trying to tell you something, and here’s how to know if it’s a minor fix, a service call, or a reason to evacuate immediately.
A Guide To Winter Furnace Maintenance In Indiana
Indiana winters are brutal on furnaces, and here’s what every homeowner needs to know to stay warm, avoid costly breakdowns, and keep energy bills from spiraling out of control.
Ask anything
What Is a Heat Pump, and How Is It Different From a Furnace?
A heat pump moves existing heat rather than generating it by burning fuel, which makes it significantly more efficient in moderate temperatures. When you’re weighing heat pump vs. furnace Indianapolis options, that efficiency difference is worth understanding.
In winter, a heat pump pulls heat from outdoor air and transfers it inside. In summer, it reverses the process, pulling heat out of your home to cool it. One system handles both heating and cooling year-round, replacing the need for a separate furnace and air conditioner. A furnace, by contrast, generates heat by combusting natural gas or propane, then exhausts the byproducts outside. It heats well, but it only heats.
For Indianapolis homeowners who want a single, all-electric system that handles the full year, a heat pump is worth a close look. The tradeoffs, particularly around cold-weather performance and upfront cost, depend on your home, your existing equipment, and how you use your system.
Do Heat Pumps Work in Indianapolis Winters?
Yes, and modern cold-climate models are engineered to keep working efficiently well below freezing, including Indianapolis’s design heating temperature of around -5°F.
Older heat pump technology struggled once outdoor temperatures dropped below 30°F or so, which gave the equipment a reputation in colder climates that it has since outgrown. Today’s cold-climate units, including Daikin models available through HomeSense, are rated to deliver reliable heat output at temperatures that match Central Indiana winters.
That said, many Indianapolis homeowners choose a hybrid setup, pairing a heat pump with a gas furnace backup. The heat pump handles most heating days efficiently, and the furnace steps in only on the coldest stretches. This approach gives you the efficiency benefits of a heat pump without giving up the reliability of a gas backup for extreme weather.
HomeSense can evaluate your home’s insulation, layout, and usage patterns and recommend whether a standalone heat pump or a hybrid system makes more sense for your situation.
What Types of Heat Pumps Are Available for Indianapolis Homes?
Three main types are installed in Indianapolis-area homes, and the right fit depends on your home’s layout, existing equipment, and comfort goals.
- Air-source heat pumps are the most common choice. They pull heat from outdoor air and work well in Indianapolis’s climate, particularly modern cold-climate models designed for Midwest winters.
- Ductless mini-split systems (a form of ductless heat pump) are a strong option for homes without existing ductwork, room additions, finished basements, or areas that need individual zone control. Each indoor unit conditions its own space, so you’re not heating or cooling rooms that don’t need it.
- Hybrid heat pumps combine an electric heat pump with a gas furnace backup, providing year-round efficiency with added cold-weather reliability. This is a popular choice in Central Indiana for homeowners who want the benefits of a heat pump but aren’t ready to let go of gas.
A HomeSense technician will assess your home before recommending a system, taking into account your existing equipment, ductwork condition, and how each zone of your home is currently performing.
How Much Does Heat Pump Installation Cost in Indianapolis?
Heat pump installation in Indianapolis typically runs between $4,500 and $10,500, depending on system type, home size, and existing ductwork condition. Ductless mini-split installations may vary based on the number of zones required.
Several incentives can reduce the net cost of a new system:
The federal Inflation Reduction Act (IRA) tax credit covers up to $2,000 toward a qualifying heat pump installation. Indiana’s energy efficiency rebate programs may offer additional savings on top of that. Utility rebates through AES Indiana and Duke Energy are also worth checking before you finalize a budget.
HomeSense provides transparent, upfront pricing before any work begins. You’ll know what the project costs before a technician arrives, with no surprises after the fact.
How Is a Heat Pump Sized for My Home?
Sizing is not a guess, and it is not based on square footage alone. Before any installation, HomeSense technicians perform a Manual J load calculation, an industry-standard assessment that factors in your home’s square footage, ceiling height, insulation levels, window quality, local climate data, and air infiltration rates.
Getting the sizing right matters significantly. An undersized unit will struggle on the coldest and hottest days, leaving your home uncomfortable when you need it most. An oversized unit will short cycle, meaning it turns on and off too frequently, which wears out components faster and creates uneven temperatures throughout the home.
Proper sizing is one of the most consequential decisions in any heat pump installation. It affects efficiency, comfort, equipment lifespan, and long-term energy costs. It is a required part of every HomeSense installation assessment, not an optional step.
Does Heat Pump Installation Require Replacing My Ductwork?
Not necessarily, but ductwork condition directly affects how well any new system performs. Leaky or deteriorated ducts can reduce the efficiency of energy-efficient heating by 20 to 30 percent, even with a brand-new unit doing its job correctly.
A HomeSense technician will inspect your existing ductwork as part of the pre-installation assessment. If ducts are in good shape, they can almost always be used as-is. If there are leaks, blockages, or sections that need attention, you’ll get an honest assessment of what needs to happen before the job goes forward.
For homes without ductwork entirely, ductless mini-split systems are a practical and efficient alternative. Each indoor unit connects to an outdoor unit through a small refrigerant line, so there’s no duct installation required at all.
How Long Does Heat Pump Installation Take?
Most air-source heat pump installations are completed in one to two days. That includes removing the old equipment, installing the new system, and verifying that everything is running correctly before the technician leaves.
Ductless mini-split installs vary depending on the number of indoor zones being added. A single-zone installation is typically a one-day job. Multi-zone systems take longer based on the scope.
Geothermal or ground-source heat pump systems require additional site preparation, including ground loop installation, and involve a longer project timeline. HomeSense will provide a clear schedule before work begins.
Throughout the installation, HomeSense technicians respect your home and your schedule. You’ll know what to expect each day, and the work area will be left clean when the team wraps up.
How Do I Know If I Need a Heat Pump Replacement or a Repair?
A good rule of thumb: if repair costs approach 50 percent of what a new system would cost, replacement is usually the more practical choice, especially if the unit is already aging.
Systems older than 10 to 15 years that show declining efficiency or increasing repair frequency are often better candidates for a new heat pump installation in Indianapolis than for continued service. Rising energy bills, uneven temperatures across rooms, and more frequent breakdowns are all signs that are worth getting evaluated.
That said, not every problem means the system needs to go. A refrigerant issue, a failing capacitor, or a faulty thermostat connection might be a straightforward repair that adds several years of reliable service. The answer depends on the age, condition, and history of your specific unit.
HomeSense offers honest assessments with no pressure attached. A technician will walk through your options so you can make the decision that makes sense for your home and budget.
Ready to find out which system is right for your home? We serve Indianapolis and Central Indiana, including Carmel, Zionsville, Fishers, Speedway, and Noblesville, and we are happy to walk you through your options.
Areas we serve
- Indianapolis
- Zionsville
- Fishers
- Speedway
- Carmel
- Noblesville
- Westfield
- Brownsburg
- Plainfield
- Greenwood
- Lawrence
- Anderson
- Greenfield
